Returns and Refunds Policy

We accept all returns within 14 days from when the order is sent. Postage charges are the responsibility of the customer. All swing tags must be attached to returned garments and items must be unworn and in good condition. We do not charge to post exchange garments if the size is incorrect but the parcel will be sent by road (if express post is required there will be a charge of $5). We cannot guarantee the parcel if sent by road. For security, we recommend paying the extra to avoid lost parcels. Returns must be sent to our secure Post Office Box at PO Box 1349 Bibra Lake WA 6163 using the return slip sent with the original parcel.

Once you receive your swimwear, try on over underpants. Make sure you do not remove swing tags until you are happy with your purchase. If you need to exchange or request a refund, just fill out the form from inside your parcel and post back to us. If you need any help please call us or send an email.

Please allow 14 working days from when we receive the return if a refund is requested. We will check to ensure that the garment is unworn, the paperwork is then forwarded to our accounts department for the refund to be processed. Credit card refunds can take a few days to show in accounts from when they are processed.

Gift Vouchers are not redeemable for cash. The original order must be be over $100 or the gift voucher will be deducted from any refunds if applicable.

Postage charges are not refundable. Refunds will be issued within 14 working days from when the items are received by us.

SALE ITEMS - Sale stock is limited. If you would like to exchange a sale item, full postage charges are applicable if the item is in stock.